IT Consulting Services in Alignment with Your Technology and Business Strategies. Reliable IT Consulting Services for Digital Transformation
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Procuring the right IT hardware, software and licenses can be an incredibly stressful experience, especially when it goes wrong. We are unique as we provide our customers with a completely transparent, vendor-neutral approach to IT procurement.
That means that we do not look to make any margin off your technology purchases and we are not driven by meeting vendor targets. Instead, we pass on any discounts directly to you in a completely transparent way. We do this because we are interested in your long-term success, which means that we are more interested in ensuring that you get the right solutions for your specific business needs. We offer a consultative approach that provides you with completely impartial advice, and then follow that up with a seamless, fully business aligned and cost-effective procurement service that ensures that you get the technology that you need on time and on budget.
Our friendly, experienced team will be happy to help you with your IT Procurement needs.
We recognise the importance of providing you with an expert local team to look after your technology. Our group of highly experienced engineers are available 24x7, providing you with reliable coverage throughout the Jharkhand, India and beyond.
Founded in 2008, we have a proven track record of helping organisations overcome their technology challenges. We are committed to providing you with extraordinary support and go out of our way to ensure that you and your team always have a great experience. This is best illustrated by the fact that the two organisations that were with us at our inception remain with us today.
Our team have the specialist skills needed to provide you with a single point of contact for all of your IT Service needs. You benefit from access to a consistent technology partner who understands your company, culture and objectives and who is available 24x7 to support you. A partner that will always put your best interests first by providing you with a consistently excellent service. We are there as an extension of your team and our goal is to ensure that your technology runs smoothly, efficiently and effectively.
We pride ourselves on being genuinely vendor-neutral. We are not there to meet vendor quotas or provide you with less than optimal solutions for your needs. Instead, we will work with your existing technology stack or we will advise you on the most appropriate technology for your needs. We can source your technology for you at cost, or tell you where you can get the best price to source it yourself. Whatever technology you have invested in, we have the experienced engineers needed to support you.
We are on a mission to exceed your expectations and so always go the extra mile to make sure you are happy, with our team taking pride in always being incredibly friendly and approachable. We ensure that we communicate clearly and often, treating you with respect, openness and honesty at all times. All this helps us consistently average an industry leading 98% customer satisfaction rating.
We are incredibly passionate about technology and how it can be used to help you innovate and grow as a business. That love of technology and our desire to help, backed up by our extensive experience built up over the last two decades, will shine through. This will allow you to turn your business vision into reality through the effective use of technology.
We are deeply committed to your success and will work hard to become your trusted technology partner. By being independently owned, financially stable and by not having multiple layers of management, we can make decisions and are able to respond both faster and more effectively than most other IT businesses. We think this is essential for you when you need things done quickly, but don't want to compromise on quality.
We know that technology can be incredibly frustrating. We go out of our way to only recruit engineers that pass our rigorous exam. With their advanced knowledge, our enhanced tools and their ability to act, our engineers are able to sort out your issues quickly, often on first contact. You won't dread calling our service desk because you know you will be talking to someone who is empowered to help, who will take ownership of and who will resolve your issues. You benefit by getting access to a stable group of incredibly knowledgeable, highly skilled people who are passionate about what they do and to whom a focus on quality is a given.
We pride ourselves on our ability to anticipate and quickly adapt to changing situations, improvising where necessary to overcome challenges. Our team are geared to be incredibly flexible, with capacity built into our service delivery model for people with the right skill sets to respond quickly to and overcome your issues. We know what it takes to exceed your expectations and we give ourselves every opportunity to do that.
The first step for us is to listen to your needs and assess the problem to see how we can help.